Contact

howcanwehelp

 

Lori and Michelle is a virtual company based in North Carolina.

We get hundreds of emails a day and do our best to respond to each one. If you’re a sister through a coaching program your emails are our priority and we will respond to you within 2-3 business days.

Email – twins at purelytwins dot com

Other ways to contact us:

Instagram – purelytwins

Youtube – purelytwins and pure2rawtwins

Periscope – purelytwins

Snapchat – loriandmichelle

Blog – purelytwins.com 

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36 thoughts on “Contact

  1. Hi… Im having trouble viewing the content. I can’t seem to get past the dashboard page so I can access the workouts. The continue button at the bottom of the page is not visible today!😐

    Posted on January 24, 2017 at 3:15 pm
    1. When you log in and on the dashboard do you even see Retrain Your Core there ? If yes click on the title and it should take you to the course.

      Posted on January 30, 2017 at 1:52 am
  2. There is nothing when I click on Dashboard. Any suggestions? I am excited to start the core workouts!

    Posted on February 1, 2017 at 3:14 pm
    1. You should have access, are you still having issues?

      Posted on February 5, 2017 at 5:24 am
      1. I am having the same issue can you please fix this problem for me too! I have email several times and still no response. Not sure what to do……

        Posted on February 21, 2017 at 7:24 pm
        1. Hey Sara it shows you having access, sometimes there is a glitch in the system. Try refreshing and see if works.

          Posted on February 28, 2017 at 9:47 pm
  3. Hi,
    For some reason I am having difficulty accessing the programs I purchased. Yesterday everything was working fine but today it isn’t showing anything in my dashboard. Thanks so much!
    Ann

    Posted on March 15, 2017 at 3:34 pm
    1. Try refreshing the page sometimes there is a glitch. Let us know if you still have issues.

      Posted on March 16, 2017 at 9:51 pm
  4. I am having the same issue as the people below. On Dashboard there is nothing on that page, no way to select workouts
    I have tried refreshing, I have tried accessing on different computers still does not work.

    Posted on March 18, 2017 at 5:54 pm
    1. Are you still having issues?

      Posted on March 21, 2017 at 4:38 am
    2. Okay Beca it should be working now.

      Posted on March 21, 2017 at 4:42 am
  5. When I log in and I’m on the dashboard, there are no workouts available. How do I access the workouts?

    Posted on March 20, 2017 at 3:45 am
    1. Give it a try now. It should work.

      Posted on March 21, 2017 at 4:40 am
  6. I was in the middle of going through the 16×16 challenge I purchased from you and all of the sudden, the only thing I can access is the 7 day ab jump start. I also purchased HIIT to Fit and that disappeared as well. I logged in and logged back out and refreshed the page several times and it still doesn’t work. Thanks!

    Posted on March 23, 2017 at 11:10 am
    1. Hi, it seems to be working again, thank you!

      Posted on March 23, 2017 at 5:09 pm
  7. Hi! I just purchased the Third Trimester workout program and am excited to get started. However, when I view my dashboard, nothing shows up. I’ve tried refreshing the page and using different internet browsers. Thanks for your help!

    Posted on March 26, 2017 at 3:38 am
    1. Let us go take a look what is happening.

      Posted on March 26, 2017 at 11:55 pm
    2. Give it a try now!

      Posted on March 26, 2017 at 11:57 pm
  8. Hey I bought the 30 day workout package and haven’t been able to access it after I log in. I didn’t get an email either!

    Posted on April 2, 2017 at 9:18 pm
    1. Give it a try now.

      Posted on April 3, 2017 at 1:49 am
  9. All I can see on my dashboard is the Free 7 day AB workout and not the HIIT to FIT bootcamp. Please help

    Posted on April 8, 2017 at 6:36 pm
  10. I’m having the same issues. I ordered the Retrain Your Core workouts but can’t access it. Nothing shows up in my dashboard. I tried refreshing but no luck. Is there a fix for this? Thanks

    Posted on April 25, 2017 at 12:25 am
    1. Let us know if you are still having issues, as it shows on our end you have access.

      Posted on April 29, 2017 at 6:26 pm
  11. HI! I have paid for access to Hiit to fit, but it doesn’t show on my account and I can’t have access to the workouts. May you help please?

    Posted on May 1, 2017 at 10:14 pm
    1. You should be all set.

      Posted on May 2, 2017 at 4:44 am
  12. Hello!
    Am having issues with my dashboard there nothing there. May someone please advise.

    Thank you,
    Kareli

    Posted on May 2, 2017 at 4:47 pm
    1. Sorry about that, you should be all set.

      Posted on May 4, 2017 at 4:15 am
      1. Thank you so much!!! 🤗

        Posted on May 4, 2017 at 1:45 pm
  13. Good morning,
    I’ve logged in from a couple different places and can’t get past the dashboard screen. There’s no link to RYC. Thanks in advance!

    Posted on May 10, 2017 at 12:21 pm
    1. You should be all set now when you log in.

      Posted on May 18, 2017 at 8:47 pm
  14. I have no access to the video workouts. Can you please advise. Want to start exercising ASAP. Thanks.

    Posted on May 11, 2017 at 9:10 am
    1. You should be all set now when you log in.

      Posted on May 18, 2017 at 8:48 pm
  15. Hi there…my HIIT to FIT workout series is not showing up on my dashboard. I was able to access it yesterday. Please help!
    thank you,
    Claudia

    Posted on May 16, 2017 at 9:13 pm
    1. Try refreshing you page, sometimes there is a minor glitch in the system but after a few refreshes it works. Let us know if you still have problems.

      Posted on May 18, 2017 at 8:49 pm
  16. Hi I just purchased the monthly access for fitness and I went onto my dashboard but nothing shows up. I just see the word dashboard in the middle. Please help!

    Posted on May 22, 2017 at 2:53 am
    1. You should be all set now.

      Posted on May 22, 2017 at 6:13 pm